Shipping Policy

Delivery Estimates: Usually within 5-15 Business Days

(Shipping times are only estimates and unfortunately, cannot be guaranteed).

Shipping Countries：

1. United States
2. Europe
3. Australia
4. Canada
5. Mexico
6. Japan

SHIPPING COSTS: 

• Orders Under $50 - $6.99
• Orders Over $ 50 - Free Air Shipping

Processing time: All orders are shipped out within 48 hours of purchase. Please note we do not dispatch orders on Public Holidays.

(Note: If the product is temporarily out of stock and affects the delivery of the order, we will email you the arrival date)

Can I change the delivery address of my package after it has been shipped out?

Unfortunately, we cannot change the shipment once the product is en route.

What do I need to do when I received a different product than what I ordered?

Please contact customer support at support@mcdodolife.com.

Note

1.Please verify you have the correct shipping address on your order PRIOR to making payment as this is the address we will ship to.

2.When encountering with force majeure, the processing of orders will be delayed. Nevertheless, it is ensured that your order will be processed in a fast manner when weather permits.

3.We take every reasonable precaution to ensure that products are not damaged, If the item is damaged in transit, please immediately contact us at support@mcdodolife.com within 3 business days after receiving package.

Orders Tracking

Enter your logistics tracking number to check the shipping status.

Tracking URL: https://www.mcdodoofficial.com/apps/track123

Customer Service Inquiries:

Email:support@mcdodolife.com

Phone number: +86 020-38104972

Monday to Friday 9am - 5pm(PST)

Address: Room 3402, Tower A, Jinzhonghuan Building, Tianhezhi Street, Tianhe District, Guangzhou City, Guangdong Province, China